Privacy Policy
This Privacy Policy explains how QUICK CONNECT ("we", "us", "our"), the online learning platform operated by Ahmed Hussein (Manama, Bahrain), collects, uses, and protects your personal information when you use our website lms.ahmedhussein.org and our Cisco certification courses (the "Platform"). By using the Platform you agree to this policy.
1 Information We Collect
Information you provide
- Account details — name, last name, email address, and phone number when you register.
- Authentication data — your password (stored encrypted/hashed) or Google sign-in identifier if you use Google authentication.
- Learning activity — course enrolments, lesson progress, quiz and exam answers, scores, and certificates earned.
- Communications — messages you send us through contact forms, email, or support chat.
Information collected automatically
- Basic usage and device data such as browser type, pages visited, and aggregate visitor statistics.
- Cookies and local storage used to keep you signed in and to remember preferences (such as light/dark theme).
2 How We Use Your Information
- To create and manage your account and provide access to courses and lessons.
- To track your learning progress, grade quizzes and exams, and issue certificates.
- To process enrolments and, where applicable, payments for premium courses.
- To communicate with you about your account, courses, updates, and support requests.
- To maintain, secure, and improve the Platform.
- To comply with legal obligations.
3 Cookies & Local Storage
We use essential cookies and browser local storage to keep you logged in, protect forms (CSRF tokens), and remember your theme preference. These are necessary for the Platform to function. You can clear or block cookies in your browser settings, but some features may stop working correctly.
4 How We Share Information
We do not sell or rent your personal data. We only share information in these limited cases:
- Service providers — trusted vendors that help us operate the Platform (e.g. hosting and, for paid courses, payment processors), who may only use the data to provide their service.
- Legal requirements — when required by law, regulation, or valid legal process.
- With your consent — when you ask us to share it.
5 Data Security
We take reasonable technical and organisational measures to protect your data, including encrypted passwords and secure (HTTPS) connections. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6 Data Retention
We keep your account and learning records for as long as your account is active or as needed to provide our services, issue certificates, and meet legal obligations. You may request deletion of your account at any time (see Section 7).
7 Your Rights
Subject to applicable law, you may:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Withdraw consent or object to certain processing.
To exercise any of these rights, contact us using the details below.
8 Children's Privacy
The Platform is intended for users aged 16 and above. We do not knowingly collect personal information from children under this age. If you believe a child has provided us data, please contact us so we can remove it.
9 Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Significant changes will be communicated through the Platform.
Contact Us
If you have any questions about this Privacy Policy or your data, reach out to us:
QUICK CONNECT — Ahmed Hussein
Email: info@ahmedhussein.org
Phone: +973 3219 8505
Manama, Bahrain